*TEST* Claims and returns
We understand that sometimes things just go wrong, or you don't order the right product. That's why we'll guide you through the process of each claim so that you can resolve everything quickly and easily. You can also find answers to the most common questions below. Choose the box that describes your problem:
Important links:
- Terms and Conditions
- Personal processing policy data
Contacts:
Responsible manager: Ondřej Havlas
Contact details: Complaints Department Moparshop.eu | Sudovo Hlavno 220 | 294 76 Sudovo Hlavno | Czech republic
E-mail: havlas@moparshop.cz
Tel.: +420 720 393 935
Frequently asked questions:
Moparshop usually takes two to three weeks to process a complaint.
Warranty repairs of claimed goods are always handled by our supplier or its authorized service.
It will be very helpful if you make a claim here on our website. It is also important to deliver the goods complete, including all accessories.